Our student services support team are here to provide you with a seamless learning experience from the time of enrolment through to graduation.
Our team will provide complete support through the enrolment process, including giving expert information on fees, scholarships, student loans, student allowances and any other processes involved with enrolments.
The Student Support Services team come with years of experience. This allows them to provide the students with the best support available. We have teams located at every campus to provide easy access for students to come through and get any help that they may require.
Our team look to engage with all students on the campus on a regular basis to provide a fun and interactive learning experience. They will help remove any barriers or issues that may prevent our students from having a positive learning experience. We want our students to have the best experience they can while they are with us and our team live that value every day. If there are issues that we cannot help our students to resolve, we have a wide range of services and support networks that we can access including counsellors, police, churches, maraes, social services etc. There is no issue too big or too small for our team. We will always help to the best of our ability and keep all matters private and confidential.
We like to have a bit of fun on the campus so our team plan and coordinate different vibrant, social events designed to stimulate the learners outside of that classroom environment. We find that a happy student is an engaged student, and this will help them get the best results while they are studying with us. While we like to have fun, we always make sure that our students are safe and that we portray ourselves in a professional manner. This helps to prepare the student for the professional environment of the real world.
The team here at Skills Update is made up of people from all walks of life with different life experiences. We are a multicultural team, so we understand and respects the customs/traditions of our students. This helps us to cater for our students and where they are coming from. This way we can provide them with the best service experience possible.